Privacy Policy

Website Terms and Conditions


These terms and conditions govern your (as used herein, the terms “you”, “your”, “Customer” and similar terms refer to the user of this Site) use of FreshOne ‘s website, operated by FreshOne Foods LLC and FreshOne Distribution Services, LLC (collectively, “FreshOne”), and any associated services provided through the website (collectively referred to as the “Site”). By accessing or using the Site, you agree to be bound by these terms and conditions. If you disagree with any part of these terms and conditions, you may not access the Site.

1. Services


FreshOne operates as a third-party logistics provider offering services such as warehousing, order fulfillment, shipping, and related logistics services.

The services provided through the Site are subject to availability and may be modified or discontinued at any time without prior notice.


2. Information Collection and Use


Personal Information

When you utilize our Service, we may require you to provide us with personally identifiable information that helps us not only contact you but also identify you. This personally identifiable information may include, but is not limited to:

·       Your name

·       Email address

·       Telephone number

·       Street address

We collect these details to facilitate the Service provision, enhance our user communication, respond to your inquiries, fulfill your orders, and improve our overall services.


Log Data
Each time you visit our Service, our servers automatically record information sent by your browser (“Log Data”). This Log Data may include details such as:

·       Your computer’s Internet Protocol (IP) address

·       Browser type and version

·       Pages of our Service that you visit

·       Time and date of your visit

·       Time spent on those pages

·       Other relevant statistics


Third-Party Services
We may employ third-party services to collect, monitor, and analyze the types of Log Data mentioned, which helps enhance the functionality of our Service. These third-party service providers have their own privacy policies that detail how they utilize such information.



What are Cookies?
Cookies are small data files containing an anonymous unique identifier, sent to your browser from a website and stored on your device’s hard drive.


Using Cookies
We use cookies to collect information in order to improve our services for you.


Managing Cookies
You have the option to set your browser to reject all cookies or signal when a cookie is being set. Consult your browser’s Help menu for guidance on how to change your cookie preferences.


Effect of Blocking Cookies

If you choose not to accept cookies, be aware that some parts of our Service may not function properly. For the optimal experience, we recommend that you leave cookies activated.


Service Providers


We engage third-party companies and individuals (Service Providers) to perform tasks on our behalf and to assist in the operation of our Service, including, but not limited to:

·       Providing the Service

·       Performing Service-related services

·       Assisting in analyzing how our Service is used


These Service Providers have access to your Personal Information only to the extent necessary to perform these tasks on our behalf and are contractually bound not to disclose or use it for any other purpose.



We may use your Personal Information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you.




Commitment to Security

The security of your Personal Information is paramount to us. We are committed to protecting your information with the highest degree of care. To this end, we implement and maintain reasonable, commercially acceptable security procedures and practices that are appropriate to the nature of the information we store.

However, it is important to note that no method of transmission over the Internet or method of electronic storage can be guaranteed to be 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.



We encourage you to take steps to protect against unauthorized access to your account and Personal Information by, among other measures, choosing a robust password that nobody else knows or can easily guess and keeping your log-in and password private.


3. Links to Other Websites


Our Site contains links to (“Third-Party Services”) websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any (“Third-Party Services”) website or service linked to on our Site. It is your responsibility to review the terms, conditions, and privacy policies of any Third-Party Services before use.


4. User Accounts


In order to access certain features of the Site, you are required to create an account. You agree to provide accurate and complete information when creating your account and to update your information promptly if it changes.  The failure to provide and maintain accurate and complete information on your account may result in the suspension or termination of your account without notice.


You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify FreshOne immediately in writing of any unauthorized use of your account or any other breach of security.


5. Intellectual Property


The content, design, and layout of the Site, including but not limited to text, graphics, logos, images, and software, are the property of FreshOne or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of any content on the Site without the prior written consent of FreshOne.


6. Limitation of Liability


FreshOne shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or use, arising out of or in connection with your use of the Site or any products or services obtained through the Site.

In no event shall FreshOne ‘s aggregate liability to you exceed the total amount paid by you for products or services purchased through the Site.


7. Governing Law and Dispute Resolution


These terms and conditions shall be governed by and construed in accordance with the laws of the State of Texas, United States. Any dispute arising out of or in connection with these terms and conditions shall be resolved exclusively by in the Texas state or federal courts of the United States. Your use of the Site and placement of orders through the Site shall constitute your consent to the jurisdiction and venue of the state and federal courts located in Texas.


8. Amendments


FreshOne reserves the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any such changes constitutes acceptance of the revised terms and conditions.


9. Contact Information


If you have any questions about these terms and conditions, please contact FreshOne at